Business Analyst

Business Analyst

About The Course Course Duration: 192 hours Intended Audience: This course is intended for those who want to work as a Business Analyst Prerequisites: Knowledge of Computer Basics like A+, Network Basics and Microsoft office. Students are required to have at least High School Diploma or GED along with a good knowledge of computer. Healthcare Domain Business Analyst Training  1. Health Care Terminology (Subscriber • Member • Provider • Claims • Coinsurance • Copayment • Deductible PHI • HIPAA • Health Care Plans • COB • TPL • ICD Codes – ICD9 vs. ICD10 • HL7 etc.) 2. Commercial Health Care Plans (PPO, HMO, Supplemental Insurance, MediGap etc. 3. Government Health Care Plans  4. HIPAA Basics • HIPAA Transactions  5. Healthcare claims – • 837 - Claims submission (Professional / Institutional and Dental)  • 835 – Payment and advice • 834 - Enrollment (Benefit Enrollment and Maintenance) • 270/271 – Eligibility and Benefits (Health Care Eligibility Inquiry and Response)• 278 –  Authorization (Health Care Services Request for Review and Response) • 4010 to 5010 conversion• EDI transactions • Integration with product composer and pricing system  6. Health Care system configuration and Claim operations  • Member Management • Provider Management• Duplicate claim verification • Benefit determination• Pricing• TPL / COB edits and more• ICD 9 to ICD 10 Conversion 7. BA related concepts –  • Requirements Traceability Matrix• Change Request Management• Configuration Management• Types of business situation analyses by doing GAP analysis • Requirements Gathering Techniques• Elicitation• Business Rule Analysis• Documentation Analysis 8. Process Analysis by creating -  • Use Case Diagrams• Activity Diagrams• Swim Lane Diagrams• Use case template• Writing user stories • User guide and implementation documentation 9. System and claim Error code and adjustment code configuration 

MODULE - 1: Manual Testing - (12 hours)

  • Software Development Life Cycle
  • Testing Methodologies (Waterfall, RUP Iterative, Agile)
  • Different Testing Types: System, Black Box, End-to-end, Integration, Beta, GUI, Load, Performance, Stress, Volume, Endurance, Regression, Smoke, Ad hoc, Functional, Positive, Negative, Usability, 508 Compliance, User Acceptance Testing
  • Testing Methodology / QA Process
  • Business Requirement Document (BRD)
  • System Requirement Specification (SRS)
  • Design Documents (DD)
  • Design Mockup/ Wire frame/Prototype
  • Requirement Assessment/Validation
  • Documents: Test Strategy, Test Plan, PMP, CMP, SDP, RAR, TAR, LOE, Executive Summary, Test Cases, Test Scenarios etc.
  • Manual Testing vs. Automation
  • Risk Analysis
  • IV & V
  • Use Cases
  • Requirement Traceability Matrix (RTM)
  • Test Matrix
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 2: System Development Life Cycle

System Development Life Cycle (SDLC) - (12 hours)

  • Understanding concept of Business Modeling Requirement Gathering Analysis
  • Design
  • Implementation
  • Testing
  • Deployment

Software Development Standards

  • Waterfall Method
  • Spiral Model
  • Rational Unified Process (RUP)
  • Concepts of the RUP
  • What is Iterative Development?
  • Why Develop Iteratively? B
  • enefits of an Iterative Approach
  • Mitigating risks
  • Accommodating changes
  • Reaching higher quality
  • Learning and improving
  • Increasing reuse
  • Develop iteratively
  • Manage requirements
  • Model visually
  • Use component-based architectures
  • Continuously verify quality
  • Manage changes
  • RAD methodology
  • Object oriented analysis and design (OOAD)
  • AGILE, XP Methodology
  • Synchronize & Stabilize Methodology
  • Prototype Model
  • Comparison between Waterfall & RUP
  • Artifacts Delivered at Each Phase of RU

SOX compliance

Industry basics: Health, Mortgage, Finance, Insurance, Pharmacy and their compliance needs

(HIPAA, SOX etc)

Six sigma

CMMI

Interview questions and answers discussion

Written test

Oral presentation test

MODULE - 3: Business Analysis & Requirement Gathering

Introduction to Business Analysis & Requirement Gathering Strategy - (48 hours)

  • Role of a Business Analyst
    • Gathering requirements
    • Facilitating
    • Conducting JAD sessions
    • Meeting minutes
    • Capturing requirements/decision
    • Defect and change management
    • Interviewing stake holders
    • Negotiating with Business and IT
  • Ingredients of a Business Analyst
  • Structure of Development Team
  • Position of a Business Analyst in the development team
  • Software project Roles and responsibilities
  • Responsibility Assignment Matrix
  • Triple Constraint
  • Initiation Phase deliverables
  • Project Announcement
  • Project Charter
  • Communications Matrix
  • Requirement Gathering Strategy
  • Importance of Requirement gathering
  • Requirement Gathering Techniques
    • Different Types of Requirements
    • JAD Session
    • Role of a BA in JAD Session
    • Preparing JAD Session Agenda
    • How to conduct JAD session?
    • Creating Functional Requirement Document
    • Creating Software Requirement Specifications
    • Gathering Functional Requirements - Business Analyst/Project
    • Manager/Systems Analyst/Implementation Specialist
    • Gathering Technical Requirements - Design documents
    • Requirements Traceability Matrix
    • Real world examples of Requirements
    • Interview questions and answers discussion
    • Written test
    • Oral presentation

MODULE - 4: UML Methodology (30 hours)

  • RUP
  • Use Case Diagrams
  • Activity Diagrams
  • Sequence Diagrams
  • State Chart Diagrams
  • Understanding Use Cases
  • Use Case Relationships
  • Use Case Brainstorming
  • Creating Use cases from Requirements
  • Creating Use Case Narratives
  • Change Management & Version Control Concept
  • Defining Actors
  • Define Use Cases
  • Write Brief Description for each Use Case
  • Step-by-Step Description of the Flow of Events for each Use Case
  • Trace Requirements to Use Cases
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 5: Deliverables/ Documentation- (12 hours)

  • Project schedules
  • Scope document
  • Business Requirements
  • Architecture diagrams
  • Process maps
  • Technical Requirements
  • UML diagrams and Notation (Use case, State Transition, Collaboration, Deployment,Package, Class, Activity, Sequence diagrams)
  • Use cases and Collaboration Case description
  • Supplemental specifications (Screen, Report, Interface mockups and Screen flow diagrams)
  • Report and interface requirements
  • Application Contingency Plan
  • Security management plan
  • Business Recovery Plan
  • Test plans and Test cases
  • Traceability matrices
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 6: Quality Center /TestDirector

Quality Center /TestDirector - (24 hours)

  • As a Site Administration
    • Create Domain, Project, Users, Project Admin
    • Assign users to the projects
    • Configured Wait_Before_Disconnect feature
    • Configure mail interval, mail format, version control settings
  • As a Project Administrator
    • Setup/assign user to the project
    • Assign role/privilege to the user
    • Created new users for project
    • Set-up groups/create new group role
    • Changed permission of the new role
    • Add users to the new role
    • Customized project entities
    • Defect field customization i.e. making a field as a required field
    • Create new user field i.e. test environment (DEV, ALPHA, BETA, PROD, QUAL) in defect window.
    • Requirement field customization i.e. making a required field
    • Requirement field customization like modified requirement type from the default (Hardware, Software) to Functional, Non-Functional, System Change Request etc.
    • Configuring mail
  • As a User
    • Enter requirements in the requirement section.
    • Prepare excel sheets for require to export in the requirement field
    • Export requirement to export in the requirement folder
    • Convert requirements from the requirement section to test in the test plan section
    • Develop design steps or test cases in the test plan section
    • Attach the screenshot for the steps, if necessary.
    • Create template for the common steps
    • Call template to the tests
    • Calling a manual test with parameters
    • Perform requirement coverage or linking one test case to one requirement in the Test Plan section or performing requirement traceability
    • Perform requirement coverage or linking one test case to many requirements in the Test Plan section or performing requirement traceability
    • Create test sets in the test lab section
    • Import test cases in the test set
    • Execute test sets in the test lab section
    • Log defect in the test lab section
    • Log defect in the Defect section
    • Attach the screenshot for the defect
    • Track/ filter defect in the defect section
    • Enter comment in the comment section after retesting the bug like 'retest passed' recommending to close this defect or retest failed, recommending to re-open
    • Generate graph and reports in the Requirement, Test plan, Test Lab & Defect section
    • Schedule automated test to execute or running automated test scripts in batch mode
    • Create and automated QTP scripts using TestDircetor or Quality center
    • Test using QTP (Quality Test Professional)
    • Interview questions and answers discussion
    • Written test
    • Oral presentation test

MODULE - 7: Rational Requisite Pro-(6 hours)

  • Detailing a Business Use Case Using Rational RequisitePro
  • Capturing a Common Vocabulary Using Rational RequisitePro
  • Setting Up Rational RequisitePro for a Project
  • Developing a Vision Using Rational RequisitePro
  • Eliciting Stakeholder Requests Using Rational RequisitePro
  • Detailing a Use Case Using Rational RequisitePro
  • Managing Dependencies Using Rational RequisitePro
  • Reviewing Requirements Using Rational RequisitePro
  • Baselining a Rational RequisitePro Project
  • Viewing Requirement History Using Rational RequisitePro
  • Adding Templates to Your Rational RequisitePro Project
  • Archiving Requirements Using Rational RequisitePro
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 8: Rational ClearQuest-(6 hours)

  • Creating Multiple Sites Using Rational ClearQuest
  • Defining Change and Review Notifications Using Rational ClearQuest
  • Establishing a Change Request Process Using Rational ClearQuest
  • Reporting Defect Trends and Status Using Rational ClearQuest
  • Reporting Review and Work Status Using Rational ClearQuest
  • Submitting Change Requests Using Rational ClearQuest
  • Viewing the History of a Defect Using Rational ClearQuest
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 9: Rational Quality Manager-(6 hours)

  • Performing Test Activities Using Rational Quality Manager
  • Implementing an Automated Test Suite Using Rational Quality Manager
  • Executing a Test Suite Using Rational Quality Manager
  • Creating Performance Test Suites with Rational Quality Manager
  • Creating a Test Case Using Rational Quality Manager
  • Creating a Test Plan Using Rational Quality Manager
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 10: Rational Rose- (6 hours)

  • Finding Actors and Use Cases Using Rational Rose
  • Detailing a Use Case Using Rational Rose
  • Structuring the Use-Case Model Using Rational Rose
  • Capturing the Results of Use-Case Analysis Using Rational Rose
  • Creating Use-Case Realizations Using Rational Rose
  • Documenting the Deployment Model Using Rational Rose
  • Documenting the Process View Using Rational Rose
  • Managing Classes Using Rational Rose
  • Managing Collaboration Diagrams Using Rational Rose
  • Managing the Design Model Using Rational Rose
  • Managing Interfaces Using Rational Rose
  • Managing Sequence Diagrams Using Rational Rose
  • Managing Subsystems Using Rational Rose
  • Structuring the Implementation Model Using Rational Rose
  • Reverse-Engineering Code Using Rational Rose
  • Designing and Modeling Databases Using Rational Rose Data Modeler
  • Setting Up Rational Rose for a Project
  • Accessing Rational ClearCase from Rational Rose
  • Comparing and Merging Rational Rose Models Using Model Integrator
  • Publishing Web-based Rational Rose Models Using Web Publisher
  • Generating Elements from a Model Using Rational Rose
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 11: MS Visio- (12 hours)

Introduction to Visio

  • What is Visio?
  • Available Versions
  • Tied to the Web
  • Extending Visio
  • Requirements
  • Installing Visio S
  • ection Review

Core Components of Visio

  • Shapes
  • Stencils
  • Templates
  • Pages
  • Layers
  • Visio Tour
  • Help System
  • Section Review

How to Create Diagrams

  • Creating a New Diagram
  • Choosing Stencils & Shapes
  • Adding Shapes
  • Formatting Shapes
  • Connecting Shapes
  • Text
  • Hyperlink
  • Section Review

Custom Properties

  • Custom Properties
  • Custom Property Sets
  • Reports
  • Section Review
  • Sharing/Saving & Printing
  • Sharing Your Visio Files
  • Using Visio Shapes Elsewhere
  • Create Visio Diagrams Elsewhere
  • Bringing Other Objects into Visio
  • Saving
  • Printing Section Review

Templates

  • What are Templates?
  • Template Categories
  • Using Templates
  • Creating Templates
  • Section Review

Diagrams and Drawings

  • Block Diagrams
  • Building Plans
  • Maps
  • Section Review

Business Templates

  • Brainstorming
  • Business Process Diagrams
  • Building Plans & Charts/Graphs
  • Flow Chart
  • Network Diagrams
  • Organization Charts
  • Project Schedule
  • Section Review

Software & Databases

  • Database - What is it?
  • Flowcharts & Software Diagrams
  • Web Diagrams
  • Section Review

Professional Templates

  • Electrical Engineering
  • Mechanical Engineering
  • Process Engineering
  • Section Review

Shapesheets

  • Shapesheets
  • Shapesheets Concept
  • Shapesheet Formulas
  • Managing Shapesheets
  • Section Review

Shapes

  • Shapes
  • Shape Operations
  • Shape Groups
  • Styles
  • Patterns
  • Section Review

Visio Automation

  • Automation Services
  • Smart Shapes
  • Macros
  • Visio SDK
  • Section Review
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 12: MS Project

Getting Started with Microsoft Project

  • Explore the Microsoft Project 2007 Environment
  • Display an Existing Project Plan in Different Views

Creating a Project Plan

  • Create a New Project Plan
  • Assign a Project Calendar
  • Add Tasks to the Project Plan
  • Enter the Task Duration Estimates
  • Add Resources in the Project Plan

Managing Tasks in a Project Plan

  • Outline Tasks
  • Add a Recurring Task
  • Link Dependant Tasks
  • Set a Constraint to a Task
  • Set a Task Deadline
  • Add Notes to a Task

Managing Resources in a Project Plan

  • Create a Resource Calendar
  • Assign Resources to Tasks
  • Assign Additional Resources to a Task
  • Enter Costs for Resources
  • Enter Values for Budget Resources
  • Resolve Resource Conflicts

Finalizing the Project Plan

  • Display the Critical Path
  • Shorten the Project Duration
  • Set a Baseline
  • Print a Project Summary Report

Exchanging Project Plan Data with Other Applications

  • Import Project Information
  • Export Project Plan Data into Excel
  • Copy a Picture of the Project Plan Information

Updating a Project Plan

  • Enter Task Progress
  • Enter Overtime Work
  • Split a Task
  • Reschedule a Task
  • Filter Tasks
  • Set an Interim Plan
  • Create a Custom Table
  • Create a Custom Report

Managing Project Costs

  • Update Cost Rate Tables
  • Group Costs
  • Link Documents to a Project Plan

Reporting Project Data Visually

  • Create a Visual Report
  • Customize a Visual Report
  • Create a Visual Report Template

Reusing Project Plan Information

  • Create a Project Plan Template
  • Create a Custom View
  • Make Custom Views Available to Other Project Plans
  • Share Resources
  • Create a Master Project

Using Microsoft Project to create a real-life project schedule

Estimating a software project

FPA - Function Points Analysis

WBS (Work Breakdown structure)

Estimating Task Duration

Project Schedule

Scope change management

Configuration management

Intro to XML, Schemas, DTDs. - Use of XML Spy

Interview questions and answers discussion

Written test

Oral presentation test

MODULE - 13: Comprehensive Interview training- (32 hours)

Our comprehensive Interview training will prepare you for any kind of job. 1:1 interview session, evaluation, improvement plan and follow up will boost your confidence and knowledge drastically. You will be an expert on all tips and techniques, mistakes people usually make, formulating best answers and dealing with difficult situation etc. It will also significantly improve your speech/presentation skill.

  • Typical Interview Format Discussion
  • Phone/Onsite Interview
  • The tricks and techniques of successful interview
  • What the Interviewers are looking for
  • Questions to ask during Interview
  • DOs and DON?Ts for the interview
  • The 100 most commonly asked questions during any interview
  • Personal 1:1 interview practice and coaching: Individual secret personal evaluation and recommendation
  • How to write a professional, eye catching resume and cover letter
  • How to search and apply for jobs online
  • Interview Success Product (Books, CDs)
  • Researching Potential Employees
  • Interview Follow up/Thank You Letters
  • Interview questions and answers discussion
  • Written test
  • Oral presentation test

MODULE - 14: Real-Time Project Based Workshop and Presentation

Each student will be required to complete a real-time project that covers the entire course curriculum as listed below. When their project is successfully completed, each student will then make a formal presentation of their entire work over 12 hours to an audience of fellow students under the supervision of the course instructor. The presentation will be conducted in three separate four-hour sessions. Each student is also required to attend an additional 36 hours participating as an audience member while their fellow student(s) are presenting their projects.

  • Requirement writing
  • Requirement Validation using SMART Criteria
  • Generating Requirement Analysis Report (RAR)
  • Creating Level of Efforts (LOE)
  • Estimating a software project, WBS (Work Breakdown structure), Estimating Task Duration & Project Schedule using Microsoft Project
  • Creating Use Case, State Transition, Collaboration, Deployment, Package, Class, Activity, Sequence diagrams using Rational Rose
  • Creating Test Plan , then Check In to the Shared Folder using Microsoft SharePoint
  • Creating Domain, Project, Project Admin, User using Quality Center
  • Importing Requirements using Quality Center
  • Importing Requirements using Rational RequisitePro
  • Creating a Bug Life Cycle Diagram using MS Visio
  • Writing Test cases for Functional, Positive, Negative, Equivalence Partitioning, Integration, Database Testing, covering Traceability Matrix
  • Selecting right candidate for Smoke Testing and executing test cases
  • Executing Test Cases for Functional, Positive, Negative, Equivalence Partitioning, Integration, Database Testing
  • Logging defects, assigning defects to the developers, demonstrating full Bug Life Cycle, generating graphs and reports using Quality Center/ Clear Quest
  • Creating Test Analysis Report (TAR)
  • Creating an Executive Summary for the test
  • Writing a Traceability Matrix for Requirements, Test Cases and Defects
  • Creating Release Notes, then Check In to the Shared Folder using Microsoft SharePoint
  • Creating User Manual , then Check In to the Shared Folder using Microsoft SharePoint
  • Creating a Post Mortem Reports , then Check In to the Shared Folder using Microsoft SharePoint
  • Creating Application Contingency Plan, Security management plan, Business Recovery Plan, Project Management Plan (PMP), Configuration Management Plan (CMP), Software Development Plan (SDP)
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